Epic Technical Managed Services Analyst Job at KForce, New York, NY

  • KForce
  • New York, NY

Job Description

DescriptionKforce has a client that is seeking an Epic Technical Managed Services Analyst in New York, NY. We are looking to identify strong Epic certified analysts who can operate within a managed services delivery model.The role will primarily support:* Incident management and resolution* Service request fulfillment* System maintenance and optimization activities* Epic upgrades and enhancement initiatives* Ongoing operational support and continuous improvement effortsRequirements* Epic certification in the applicable module with 3+ years of hands-on Epic experience* Experience supporting complex healthcare organizations and collaborating across technical and business teams* Strong expertise supporting Epic applications in a production or managed services environment* Excellent troubleshooting, communication, mentoring, and stakeholder management skills* Professional, client-facing presence with a commitment to service excellence and accountability* Ability to thrive in a transition-focused role, beginning with knowledge transfer and onboarding before moving into long-term operational supportJob TypeContractCompensation58 - $96

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