Job Description

Ski Tuner

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy, and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn. Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery, and adventure. This is not simply our job, it's our passion.

Job Summary: The Ski Tuner provides professional, personalized, and guest-focused service to create memorable experiences for all guests. They will ensure all rental equipment is properly inspected, tuned, repaired, and prepared for use while assisting guests with equipment selections, fittings, and adjustments.

Key Duties & Responsibilities

• Inspect, tune, repair, and prepare skis and snowboards to ensure equipment is safe, performing properly in a variety of snow conditions
• Perform daily ski and snowboard tuning services, including waxing, sharpening, edge maintenance, base repair, and other required adjustments
• Provide guests with basic guidance on the care, use, and performance of equipment
• Assist guests with the selection of appropriate skis, snowboards, boots, poles, and other winter gear based on their size, ability, and intended use while maximizing comfort, safety, and performance
• Verify ski bindings in accordance with established manufacturer specifications and procedures
• Review rental equipment thoroughly for wear, damage, and any other concerns, removing equipment from service when necessary
• Perform routine cleaning, maintenance, and troubleshooting of ski tuning machinery
• Maintain accurate rental inventory, tuning logs, and equipment maintenance records
• Remain informed on current mountain conditions, using this knowledge to provide appropriate recommendations
• Perform additional duties as assigned by the Manager, Recreation & Leisure or other members of management

Skills, Experience, & Education Requirements

At least 1 year of experience in a ski shop, ski rental operation, or winter sports environment required. Previous experience operating Wintersteiger ski and snowboard tuning equipment (or similar) is strongly preferred. Proven experience tuning and maintaining alpine skis and snowboards, including base repair, edge sharpening, waxing, and polishing is highly advantageous. Prior experience within a mountain resort setting with operational knowledge (especially of Big Sky) is a plus. Passion for skiing or snowboarding. Maintain a positive attitude with a commitment to creating exceptional guest experiences. Excellent verbal and written communication skills. Ability to work effectively as part of a collaborative, supportive team. Ability to remain calm and composed under pressure. Willingness to learn new skills.

Benefits

Winter season includes complimentary ski pass to Big Sky Resort based on availability or fitness reimbursement credit. Subsidized housing based on availability. Complimentary transportation to/from resort. Uniform provided & complimentary laundering. Complimentary meal per shift. Discounts at F&B, Retail, and Wellness offerings on property. Discounts at Kerzner properties worldwide ($100 to $200 per night).

Physical Requirements

The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to: standing, walking, stooping, kneeling, and bending in an operational environment for extended periods. Frequent bending, twisting, stooping, reaching, and pulling. Lifting and carrying of loads weighing up to 50 pounds. Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.

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